Artisangalleries.com Online Terms and Conditions (a) We reserve the right to remove the site from the Internet at any time, for any reason.
(b) Orders are subject to a variable postage charge on all deliveries outside mainland UK. We reserve the right to change our postage at any time.
(c) All orders will be delivered within 30 days, although the usually turn around is 5-7 working days.
(d) Copyright on all images, design and graphics contained in the site is under strict copyright protection. The Law prohibits all reproductions.
(e) The customer has the right to return any goods bought Online through Artisangalleries.com within 7 days of receiving the goods.
(f) On returning goods the postage fee will be the customers' responsibility.
(g) All refunds would be made within 30 days of the goods being returned.
(h) We will correct any mistakes in bills, payments or receipts within 30 days.
The Artisangalleries.com Online Terms and Conditions do not affect your statutory rights Prices: We make every effort to ensure that prices payable for items on this site are accurate at all times. However errors can occur, if we discover an error in the price of the product you have ordered, we will notify you as soon as possible and ask you whether you wish to continue with your order or cancel it. Customer Services Customer services are avaliable by:
e-mail:
canarywharf@artisangallery.co.uk Post:
Services at Artisangalleries.com
Unit 45 Hillgrove Business Prk
Nazeing Rd
Nazeing
Essex
EN9 2HB
Phone:
++44 (0)1992 897 509(Office Hours)
Fax:
++44 (0)1992 897 515 Security Security is very important to us at Artisangalleries.com.
The secure server which Artisangalleries.com uses ensures all orders are carried out with a secure 40/128-bit SSL (Secure Socket Layer).
Orders are also encrypted an extra step using 1040-bit encryption. No credit card details should be e-mailed or placed on the site, untill the final stage of purchase where you will be prompted for payment details. Artisangalleries.com takes no responsibility for missuse of our site. So please only type in credit card details where prompted. E-mail:
canarywharf@artisangallery.co.uk with any worries you may have. Privacy Statement Artisangalleries.com is committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).
We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service.
We will only e-mail you news and offers relating to Artisan Galleries.
We will give you the chance to refuse any marketing email from us or from another trader in the future.
The type of information we will collect about you includes: your name address phone number email address credit/debit card details
We will never collect sensitive information about you without your explicit consent.
The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.
The personal information, which we hold, will be held securely in accordance with our internal security policy and the law.
If we intend to transfer your information outside the EEA (European Ecconomic Area), we will always obtain your consent first.
We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this from happening. The information collected in this way can be used to identify you unless you modify your browser settings.
If you have any questions/comments about privacy, you should email us at canarywharf@artisangallery.co.uk
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